Rotterdam Highlights Tour

Rebook your time slot to another time slot yourself. Follow these steps to rebook your ticket:

Follow these steps to rebook your ticket:
1. Go to the page of the booked cruise.
2. Click on the “view tickets” button.
3. Click on the icon with an orange calendar (icon next to the cross).
4. Enter the order number and email address to view and change the order.

Yes, that is possible. If you have purchased a ticket online through Spido.nl, you can rebook your ticket once free of charge.
If your tickets were purchased before April 1, 2026, we charge €1.00 fuel costs per person.

Follow these steps to rebook your ticket:
1. Go to the page of the booked cruise.
2. Click on the button ‘view tickets’.
3. Click on the icon with an orange calendar (icon next to the cross).
4. Enter the order number and email address to view and change the order.

Tickets purchased through Get your Guide or Tiqets cannot be rebooked/changed through the website.
Rebooking is possible up to 5 minutes before the cruise departs.

Yes, that’s possible. If you have purchased an admission ticket online via Spido.nl, you can return your admission ticket. Make a request for this by telephone on 010-275 99 99. You will receive your purchase amount back (excluding booking costs). We can change sailing times for you free of charge.
Entrance tickets, for example Day trips or Theme trip tickets, can be canceled 5 working days before departure. You will receive your purchase amount back (excluding booking costs)
Tickets purchased through other channels cannot be returned by Spido.

Lost something during your visit to Spido? How annoying, you can reach us by phone during office hours on 010-2759999

Did you find something at Spido? Report it directly on board or at the cash desk.

Catering on board is available and at your own expense unless otherwise indicated.

Tickets can be purchased online or at the Spido office

You are not allowed to consume your own food or beverage on board.

There is catering on board. During the cruise, various hot and cold snacks are available on board. You can only pay with pin. View the menu during the cruises here. Own consumptions are not allowed.

Both on board and at the cash register you can only pay by debit/credit card.

Reservation necessary from 20 people. Please send an e-mail to reservations@spido.nl or by phone, not via our online ticket system. Lunch bags can be ordered for groups of 20 or more.