A reservation is required for both passes.

Do you have a Rotterdam Pass? Then you can make your reservation online via our website using your pass number and PIN code. After completing your reservation, you will immediately receive your ticket by email. Don’t have a PIN code? Then you can also visit the ticket desk.

Do you have an Ooievaarspas? Then you need to collect your ticket at the ticket desk before departure and have your pass scanned there.

Reservations by phone or email are not possible.

Do you have a Rotterdam Pass? Then you can make your reservation online via our website using your pass number and PIN code. Don’t have a PIN code? Then you can also visit the ticket desk.

Do you have an Ooievaarspas? Then you need to collect your ticket at the ticket desk before departure and have your pass scanned there.

With the Rotterdam Pass, you will receive your ticket directly by email after making your online reservation. There is no need to visitthe ticket desk.

With the Ooievaarspas, you cannot board directly. Holders of the Ooievaarspas must go to the ticket desk before departure to have their pass scanned.

You are not allowed to consume your own food or beverage on board.

Both on board and at the cash register you can only pay by debit/credit card.

The Rotterdam Pass gives you one-time free access to the 75-minute Rotterdam Harbour Tour. During the months of July and August, you can also receive a discount on the Extended Harbour Tour.

Holders of an Ooievaarspas receive one-time free access to the 75-minute Rotterdam Harbour Tour.

Do you have a Rotterdam Pass? Then you can make your reservation online via our website using your pass number and PIN code. After your reservation, you will immediately receive your ticket by email. Don’t have a PIN code? Then you can also visit the ticket desk.

Do you have an Ooievaarspas? Then you need to collect your ticket at the ticket desk before departure and have your pass scanned there.

If you have a Rotterdam Pass, you must reserve a timeslot online in advance. Reservations by phone or email are not possible.

You can make your online reservation as follows:

1. Go to www.spido.nl
2. Click on ‘View tickets’
3. Select ‘Rotterdam Pass online’
4. Enter your pass number and PIN code
5. Select your preferred date and departure time
6. Add the tickets to your shopping cart
7. Complete your reservation

After completing your reservation, you will immediately receive your tickets by email. There is no need to visit the ticket desk.

Don’t have a PIN code? Then you can also redeem your ticket at the ticket desk.

With the Ooievaarspas, online reservations are not possible. You must go to the ticket desk before departure to collect a ticket and have your pass scanned.

Click here for more information about the Rotterdampas/ Ooievaarspas.